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Extend the boundaries of traditional contact center reporting. With Cisco Unified Intelligence Center, you can create a comprehensive information portal where Contact Center reports and dashboards can be developed and shared throughout your organization.
Cisco Unified Intelligence Center. Releases. Unified Intelligence Center 9.0(1) Unified Intelligence Center 9.0(2) ... Unified Intelligence Center 12.5(1) Unified Intelligence Suite 7.5; Support Documentation And Software. Download Software. Release and General Information.
Hi I have enabled Unified Intelligence Center throught the IPCCX I can login to this application throught the below link https://IPCCX IP:8444/cuic/Main.htmx However i tried to pull out the reports from the review Outbound Agent Detail Performance
Nov 14, 2019 · Login LEARN MORE about Cisco's Collaboration announcements this week . ... Cisco Unified Intelligence Center (CUIC) Dashboard Chart View Gauge Hi all. I need to create a Gauge Chart View only for Service Level parameter, for the Dashboard. Who knows what report I …
Cisco Unified Intelligence Center : Username: Password: Authenticator:
Cisco Unified Intelligence Center (CUIC) collects and displays reports about Cisco contact centers. The data for Cisco Voice Portal (CVP) reports is stored on one of its servers, namely the CVP Reporting Server. This server contains Informix databases where the statistics is stored. And there are two reporting databases on this server:
Cisco Unified Intelligence Center (CUIC) is a web-based reporting application that provides real-time and historical reporting for Cisco Contact Center products. The product allows contact center supervisors and business users to report summaries and details of customer contact sessions across all channels in the contact center from a single ...
Aug 29, 2019 · Symptom: Cisco Unified Intelligence Center (CUIC) Live Data gadgets on Finesse provide certificate exceptions on UCCX 11.5. After the login of the agent on Finesse it shows "Loading Report..." and it says "Set up Cisco Unified Intelligence Center Access Welcome! Accept the following certificates to begin using Cisco Unified Intelligence Center." Conditions: UCCX 11.5 (Fresh Install or ...
A vulnerability in the Cisco Unified Intelligence Center web interface could allow an unauthenticated, remote attacker to impact the integrity of the system by executing a Document Object Model (DOM)-based, environment or client-side cross-site scripting (XSS) attack. The vulnerability occurs ...
The Cisco Unified Intelligence Center 11.6 for End Users (CUIC11.6EU v1.1) course is a two-day instructor-led training (ILT) course. Cisco Unified Intelligence Center is a comprehensive, end-to-end reporting solution, designed to make the task of creating and modifying reports easier on the customer and, at the same time, to present a consistent user interface and a common tool to access ...